Reservations to treatments for services are required in advance. Room options subject to availability.
HKID or other official identification document is needed for registration purpose.
Any cancellation or changes to your scheduled appointment have to be made at least 24 hours in advance.
All treatments and offers cannot be used in conjunction with other promotional offers or direct billing from insurance companies, and cannot be exchanged for cash or refund.
All packed items are fixed. In case there are any test items in the above programmes being declined or not conducted due to any reason, there will be no refund nor exchange for such items.
Miles cannot be earned for cancelled, returned or refunded orders.
Matilda International Hospital reserves the right to amend and update the goods and/or services terms.
Shall there be any dispute, Matilda International Hospital reserves the right to the final decision.